The Problem With MDRs

    MDR (Managed Detection and Response) services offer alert investigation, triaging, threat hunting, and incident remediation. The idea of outsourcing all of your security can be appealing, especially to organizations with limited time or teams. However, MDRs promise a lot with varying degrees of fulfillment.

    MDR teams are often overworked and staffed with junior analysts who are spread thin supporting many different clients, which results in poor performance issues and a heavy reliance on human expertise and prioritization across clients. MDR visibility is also often limited to endpoints, which results in missing earlier signals from other data sources that go untracked.

    quote img

    “A lot of MDRs are agent-only, and don’t provide a network component; using only an agent to build context around incidents. Since I can integrate Blumira directly with firewalls, I was alerted to a hacker from Moldova who was conducting password-spraying attacks on a customer’s firewall. I was able to find the IP address and block the attacks completely.”

    Aaron Cervasio
    Detection Delay

    An MDR’s average time to detect, notify, and contain an incident can take hours to days as they manually sift through alerts and decide how to take action. This results in critical attacker dwell time gaps and increasing potential for a breach.

    Lack of Control

    Without access to your log data, you have no way of gaining additional context about what happened, the scope of an incident, or how to prevent a similar incident in the future. You may not even be able to verify whether an attacker has or doesn’t still have access to your environment.

    Lack of Logs & Visibility

    Many MDRs do not provide a complete history of your log data, dropping some to save money on storage while keeping others for compliance. Or, they may not collect logs from every source in your tech stack, focusing solely on endpoints, which can result in delayed detection of an attack in progress. Even if logs are available, requesting access to them can add latency to ticket requests as you wait for logs to be pulled from cold storage.

    The Myth of Fully-Outsourced Security

    The promise of fully-outsourced incident response is a myth, as MDRs still require time from your IT team to provide the local context required for remediation. They may also need your team to verify false positives. In the time it takes your team to provide context to an MDR, you could have addressed an issue yourself — and without the detection delay.

    The Advantages of SIEM + XDR

    the advantages of SIEM + XDR

    The Advantages of SIEM + XDR

    A SIEM (System Information and Event Management) solution provides a holistic view of your entire environment by collecting and normalizing data from your applications, systems, servers, endpoints, and more to provide continuous security monitoring. A SIEM should retain a complete history of your logs for compliance and cyber insurance.


    When paired with XDR (Extended Detection and Response) capabilities, the solution can identify threats, triage events, prioritize findings, and provide both guided and automated response. Automating the manual work of an MDR team results in faster detection and more efficient operations.


    Why choose Blumira’s SIEM + XDR platform over MDR services:

    • Fastest Threat Detection

      Fastest Threat Detection2

      Get notified within a minute of initial detection, with no delay or manual triaging required. Expedite your remediation times and get early breach prevention with auto-deployed detection rules that are updated weekly and focused on signs of attacker behavior that’s correlated across data from many different sources beyond the endpoint.

    • Automation Reduces Work

      Automation Reduces Work2

      The average user spends less than 15 minutes a day managing Blumira. Save time spent on manual tasks, and eliminate the need to hire a security team with Blumira’s platform that automates 24/7 monitoring, detection, triaging, notifying, and providing steps for response — as well as automated endpoint isolation to contain threats immediately, no human intervention required.

    • Total Log Visibility & Retention

      Total Log Visability2

      Gain direct access to your logs with the ability to search, export, and send automated reports, thanks to Blumira’s SIEM which retains a year of complete log history with unlimited data ingestion at a flat fee. Fully intact logs are critical to determine the scope of an incident, helping meet compliance and cyber insurance requirements for data retention.

    • 24/7 Security Operations

      24_7 Security Options2

      In addition to an automated platform, you also have access to Blumira’s security team 24/7 to provide guided response, troubleshoot issues, and more when you have a critical issue. With a 99.7% customer satisfaction score and an average 18-minute response time, you can rest easy knowing you’re in good hands.

    Fastest Threat Detection2

    Get notified within a minute of initial detection, with no delay or manual triaging required. Expedite your remediation times and get early breach prevention with auto-deployed detection rules that are updated weekly and focused on signs of attacker behavior that’s correlated across data from many different sources beyond the endpoint.

    Automation Reduces Work2

    The average user spends less than 15 minutes a day managing Blumira. Save time spent on manual tasks, and eliminate the need to hire a security team with Blumira’s platform that automates 24/7 monitoring, detection, triaging, notifying, and providing steps for response — as well as automated endpoint isolation to contain threats immediately, no human intervention required.

    Total Log Visability2

    Gain direct access to your logs with the ability to search, export, and send automated reports, thanks to Blumira’s SIEM which retains a year of complete log history with unlimited data ingestion at a flat fee. Fully intact logs are critical to determine the scope of an incident, helping meet compliance and cyber insurance requirements for data retention.

    24_7 Security Options2

    In addition to an automated platform, you also have access to Blumira’s security team 24/7 to provide guided response, troubleshoot issues, and more when you have a critical issue. With a 99.7% customer satisfaction score and an average 18-minute response time, you can rest easy knowing you’re in good hands.

    Since transitioning to the co-managed model and implementing Blumira, IT Manager Paul Silvestri estimates a 60% reduction in support requests.

    Blumira’s Managed Detections and Proactive Outreach

    To help our customers identify indicators of compromise early and often, Blumira’s
    incident detection team manages the detection rules that power our platform.
    Tasks include:

    Detection and proactive outreach
    Threat hunting & releasing new detections every week
    Prioritizing detections for critical security vulnerabilities & exploits
    Ensuring actionable findings are sent within minutes (or less) of initial detection
    Proactive outreach to customers about malicious activity seen in their environment
    Creating custom detections for customers
    Assisting in incident response activities during a customer incident
    Tuning detections to reduce false positives & noisy alerts

    Frequently Asked Questions

    What is the difference between MDR and SIEM?

    MDR (Managed Detection and Response) is a fully outsourced security service where a third-party SOC monitors your environment and responds to threats on your behalf. SIEM (Security Information and Event Management) is a platform you operate that collects and correlates log data across your environment, giving your team direct visibility into what's happening. The core tradeoff: MDR removes the operational burden but also removes your visibility. With a SIEM like Blumira, you retain full access to your security data while Blumira's 24/7 SecOps team provides expert backup on critical findings.

    How much does MDR cost compared to SIEM?

    MDR pricing varies widely by provider, but published data gives some reference points. Arctic Wolf's MDR Basic for 100 users lists at $44,000/year on AWS Marketplace, and their EWS Small for 1,000 employees lists at $20,750/year on Azure Marketplace (per marketplace listings, accessed March 2026). Most MDR providers require a sales conversation for exact quotes, so total costs depend on environment size and service tier. A small automotive company evaluated Arctic Wolf MDR alongside CrowdStrike and Splunk, and chose Blumira at less than half the cost of Arctic Wolf (blumira.com/blog/small-automotive-company). Blumira uses flat-rate pricing per employee with unlimited data ingestion, so costs stay predictable regardless of log volume or endpoint count. Both models include security expertise, but Blumira also gives you the detection platform itself, not just the service layer on top.

    When does MDR make more sense than running your own SIEM?

    MDR is a reasonable choice when your organization has zero internal security staff, no plans to hire any, and needs coverage immediately. If you genuinely cannot dedicate anyone to security operations, even part-time, a fully outsourced MDR provider like Arctic Wolf or Expel handles everything for you. The tradeoff is that you lose visibility into your own environment and become entirely dependent on the provider's detection logic, escalation decisions, and response timelines. Another option for zero-staff organizations is deploying Blumira through an MSP partner, which gives you SIEM visibility and expert management without the black-box limitations of pure MDR.

    What are the downsides of MDR?

    You lose direct visibility into your security data, the ability to investigate incidents yourself, and control over detection tuning. MDR operates as a black box: the provider decides what's worth escalating and what gets suppressed. You also lose log retention you can search independently, which matters for compliance audits and forensic investigations. With Blumira's SIEM+XDR approach, you get 1 year of searchable log retention, pre-built detections maintained by Blumira's security operations team, and automated response actions that execute immediately rather than waiting for a human analyst in someone else's SOC.

    Can I use MDR and SIEM together?

    You can, but it creates overlap and cost duplication. Some organizations run an MDR service alongside a SIEM to get both outsourced response and internal visibility, but you end up paying for the same detection twice and managing two separate alert streams. Blumira addresses this by combining the platform (SIEM+XDR with automated response) and expert support (24/7 SecOps team) in a single product. That team provides guided response playbooks for your staff and handles escalations directly, which covers the same ground MDR does without requiring a separate contract.

    Is MDR enough for compliance requirements like HIPAA, PCI, or CMMC?

    MDR alone often falls short for compliance because auditors want to see that your organization has access to security logs and can demonstrate your own monitoring capabilities. Many compliance frameworks require log retention (HIPAA requires 6 years of documentation retention for policies and procedures (per 45 CFR 164.530(j)), and most compliance advisors recommend matching that retention for audit logs, PCI DSS requires 1 year (per PCI DSS v4.0, Requirement 10.7)). For DoD contractors, CMMC 2.0 Level 2 requires audit log retention aligned to NIST 800-171 AU controls. With pure MDR, those logs live in the provider's environment, not yours. Blumira provides 1 year of searchable log retention and gives your team direct access to findings and reports, which auditors can verify firsthand.

    What happens to my security data if I cancel my MDR provider?

    With most MDR providers, your historical security data stays with them. You typically lose access to detection logs, investigation records, and incident history when the contract ends. This creates vendor lock-in, and your incident timeline has a gap that auditors and insurers will notice. With a SIEM like Blumira, the data lives in your environment. Your log history, detection records, and incident documentation remain accessible throughout your retention period regardless of contract status.

    When is Blumira NOT the right choice compared to MDR?

    Blumira executes automated response actions immediately for known threat patterns, but some incidents still require a human to review the evidence and make the call. If nobody on your team can make that call, a fully managed MDR provider handles everything, including the decisions. For very small organizations with no IT staff at all, working with an MSP who manages Blumira on your behalf is a more practical path than either self-managed SIEM or direct MDR.